Employment

Heavy Duty Mechanic – Work Where You Play!

We're hiring a skilled Heavy Duty Mechanic to join our mountain operations team.  If you're looking to trade long shifts or remote camps for a lifestyle-driven role, this is your chance. You'll work on a wide range of equipment — snowcats, snowmobiles, excavators and loaders- keeping our winter operations running smoothly. In return, we offer competitive wages, a season passes, mountain discounts, health benefits and the opportunity to ski or ride on your days off. This role combines serious mechanical work with an unbeatable alpine environment.

We’re looking for someone certified (Red Seal or equivalent preferred), experienced with diesel engines, hydraulics, and troubleshooting, and ready to work in cold but breathtaking, mountain conditions. You’ll be part of a close-knit team that values safety, reliability, and the outdoors. If you're ready to bring your skills to the slopes, apply now.

Job Title:        Heavy Duty Mechanic

Location:        Whitewater Mountain Resort

Department:   Outdoor Operations

Reports to:     Maintenance Manager

Employment Status/Type: Year-Round. Full Time

Compensation: Range ($36-40) DOE including a comprehensive perks and benefits package.

JOB SYNOPSIS:

Under the direction and supervision of the Maintenance Manager, the Heavy Duty Mechanic is responsible for the daily, weekly, and annual maintenance of all heavy and light duty equipment. This involves; snowcats, excavators, loaders, snowmobiles, ATVs, and UTVs. This role works closely with other shop personnel to ensure all equipment is maintained to the highest safety and performance standards, supporting the smooth and reliable operation of mountain activities.

The Heavy Duty Mechanic will be a champion of Occupational Health and Safety policies and procedures as well as promote a positive work environment. They will seek learning opportunities as well as work closely with apprentices to ensure proper training is taking place.

IMMEDIATE REPORTS:

Shop Hands
Apprentices

SUMMARY OF RESPONSIBILITIES:

• Perform all needed maintenance activities for all heavy-duty fleet equipment to a high professional standard. Performs the same duties on snowmobiles, ATVs, and UTVs.
• Schedule and implement daily, weekly and annual fleet maintenance.
• Overseeing and supervising large-scale maintenance work.
• Training and educating apprentices in conjunction with the Maintenance Manager.
• Ensure all Whitewater policies are adhered to as outlined in the current Employee handbook as well as all applicable WCB regulations.
• Ensure all equipment and vehicles are maintained to current manufacturers recommendations.
• Assign duties to departmental personnel.
• Assist with training operators in the use of snow cat and snow removal equipment.
• Operate equipment as required.
• Documentation and record keeping for asset maintenance and human resources.
• Assist in building and maintaining a robust preventative maintenance program.
• Monitoring and maintaining parts inventory.
• Ensure all work orders are submitted and submitted fully completed and accurate.
• Ensure operators fill out daily logs accurately.
• Assist in emergency situations.
• Ensure all safety procedures are being followed at all times.
• Keep a safe and organized work environment.
• Using a sustainable approach in daily operations, planning, and development.
• Work to achieve department Key Performance Indicators (KPIs) to assist in achieving organizational goals.
• Promote Whitewater’s safety culture by reviewing and amending where necessary but not limited to: Department manuals, CDPP
• Embrace and promote Whitewater’s mission statement and values.
• Other duties as assigned.

REQUIRED QUALIFICATIONS / EDUCATION:

• Grade 12 Diploma or equivalent required
• Journeyman Heavy Duty Mechanic – BC Trades Certification or Interprovincial Red Seal Trades Certification, or 3rd year apprenticeship required.
• Valid Driver’s License required with clean drivers abstract.
• Full Set of Comprehensive Tools required.
• Previous experience working in a shop required.
• Snow Cat mechanical experience is an asset.
• Experience working with automotive and agricultural equipment considered an asset.
• Good working knowledge of the current WCB regulations is an asset.

SKILLS & ABILITIES:

• Strong leadership, communication, management, administrative and personnel skills.
• Must be a team player and able to work well with others while maintaining a calm & positive attitude, sometimes during high stress.
• Good physical condition. Capable of performing manual labor, lifting up to 50 pounds, ability to lift heavy objects and frequently walking on uneven ground & comfortable.
• Ability to operate snow mobiles, heavy equipment, ATV’s and 4x4 trucks in a safe and responsible manner.
• Advanced skiing or snowboarding ability is an asset.
• Ability to work outside for extended periods in adverse weather conditions.
• Must be willing to travel to the mountain.
• Must be willing to work weekends and holidays, mainly during the winter months.
• Self-motivated, mature, dependable, timely and able to work well with others.
• Are proficient with Microsoft Office and other basic computer systems and applications.

Job Title: Rental & Repair Assistant Supervisor 

Location: Whitewater Mountain Resort 

Department: Indoor Operations 

Reports to: Rental & Repair Supervisor 

Employment Status/Type: Seasonal Full-time, (November - May) 

Compensation: DOE 

___________________________________________________________________

JOB SYNOPSIS: 

Under the direction of the rentals and repair supervisor, the Rental and Repair Assistant Supervisor provides leadership, coaching, management, and direction for assigned team members within the Rental team.  The Rental and Repair Assistant Supervisor’s primary role is to support driving exceptional guest experience, build strong supplier relationships, and ensure service and financial targets are met. 

Key areas of responsibility include supporting the repair and rentals supervisor to analyze and understanding operational flows to streamline bottlenecks in process, equipment and machinery management, inventory controls, legal liability documentation, risk management, well-rounded product knowledge, design and store layout, managing expenses and inventory.  This will be accomplished by working closely amongst your team on the floor which will provide invaluable feedback and insights from our guests' experience. 

IMMEDIATE REPORTS: 

Rental & Repair Team 

SUMMARY OF RESPONSIBILITIES: 

• Champion a sustainable approach in daily operations, planning, and development including sourcing local and sustainable products when possible. 
• Help Promote Whitewater’s safety culture by reviewing and amending where necessary but not limited to:  Department Manuals, Communicable Disease Prevention Program (CDPP), Employee Handbook. 
• Work With Supervisor on department Key Performance Indicators (KPIs) to achieve organizational goals. 
• Embrace, promote and follow Whitewater’s mission statement and values. 
• Maintain current knowledge of legal standards pertaining to waivers, equipment, safety regulations, and OHS practices as it pertains to your department. 
• Help support supervisor be accountable for ensuring all operational standards are achieved. 
• Remain current and up to date with industry standards, new technologies and trends, and demonstrate product knowledge. 
• Ensure staff are knowledgeable in customer relations, product knowledge, and risk management to deliver outstanding customer service. 
• Work alongside Supervisor to performance management through training, mentoring, coaching and feedback to support the ongoing development of staff. 
• Assist in recruitment and department orientations to train new employees. 
• Monitor and maintain the quality and appearance of the Rental and Repair facilities. 
• Quickly and effectively solve guest inquiries and use best judgment to escalate unresolved issues. 
• Help Inspect equipment and loss prevention while maintaining inventory. 
• Acquire appropriate binding certifications and product knowledge from all manufacturers. 
• Balancing cash out and audit, Refunds, exchanges, special requests. 
• Perform other related duties, tasks and responsibilities as required from time to time. 
• Must be willing to travel to the mountain and work weekends and holidays as required. 

REQUIRED QUALIFICATIONS / EDUCATION: 

• A minimum of1-2 years' experience in Rentals and Repairs. Industry experience is an asset. 
• Supervisory experience is an asset. 
• Must have strong administrative capabilities including working knowledge of Microsoft Office suite applications (Word, Excel, PowerPoint), POS systems and records management. 
• Perform other related duties, tasks and responsibilities as required from time to time. 
• Sidas Bootfitter certification an asset. 

SKILLS & ABILITIES: 

• Strong analytical, organizational, and creative thinking skills. 
• Must have excellent leadership and people management skills to effectively motivate the team members and address performance concerns if necessary. 
• Must have superior time management and multitasking skills, with the proven ability to prioritize tasks and manage various deadlines. 
• Must have a proven track record of implementing and maintaining superior service standards. 
• Detail oriented. 
• Ability to build and maintain key relationships with brand partners, sales reps and guests. 
• Understanding of touring and backcountry equipment is an asset. 

Please note: A current Criminal Records check will be required as part of the hiring process.

Often the first point of contact for guests, this role is an integral part of the resort experience. Responsible for parking lot duties such as parking cars, snow removal around buildings, ticket scanning, and other outdoor base area duties to ensure our guests have a safe and enjoyable visit. Your ongoing personal interaction with our Guests will foster a friendly relationship that they will look forward to renewing continually. You will be a knowledge expert on Whitewater’s terrain, events, and services as well as an important information resource for Nelson and the surrounding area.  

Minimum Qualifications: Physically fit- needing the ability to perform very physical duties for long hours in inclement weather; an aptitude and desire to be in guest service, and true enjoyment of the outdoors. The ability to ski/snowboard at an intermediate level is required. Class 5 driver's license with a clean abstract required; Class 4 considered an asset.  

Job Title: Shuttle Driver

Location: Whitewater Moutain Resort

Department: Shuttle

Reports to: Indoor Operations Manager  

Employment Status/Type: Seasonal, Full-Time or Part-Time

Compensation: $23.65/hr alongside further perks.

JOB SYNOPSIS:

Under the direction and supervision of the Indoor Operations Manager, the Shuttle Driver’s primary role is to transport guests to the resort in a timely, safe, and friendly manner. You will be an ambassador for the resort and are integral in providing the Whitewater Experience.  You will act as an information resource for the mountain and the Nelson area. Your personal interaction with our Guests will foster a friendly, knowledgeable relationship which they will look forward to renewing each time they visit Whitewater.

Key areas of responsibility include abiding by all of the government and company policies and procedures, completion of the Commercial Safety Inspection, maintaining cleanliness of the vehicle, greeting guests/staff at specified locations, validating guest manifests to ensure payment of travel, assisting guests with the load/off load of their equipment and managing lost and found items.

IMMEDIATE REPORTS:

None

SUMMARY OF RESPONSIBILITIES:

• Safe, timely, and friendly transportation of our guests to the resort.
• Complete daily Commercial vehicle Inspection, any issues please report to Indoor Operations Manager.
• Ensuring prompt and friendly service based on the shuttle pick up schedule and communicating to Dispatch if there are any delays
• If the shuttle is unable to drive then contact the Indoor Operations Manager and have a shuttle brought down from Mountain and resume pickups at established locations.
• Maintain radio communication with Dispatch with daily check-ins when arriving and leaving the mountain.
• Making sure that the vehicle remains clean both inside and out.
• Assist with town runs throughout the week to support mountain operations.
• Be available to support guest transportation outside of schedule if operations require it.
• Responsible for dropping any lost and found items to Indoor Guest Services on the Mountain.
• Champion a sustainable approach in daily operations.
• Promote Whitewater’s safety culture.
• Assist in achieving department and organizational Key Performance Indicators (KPIs).
• Embrace, promote and follow Whitewater’s mission statement and values.
• Understand current knowledge of legal standards pertaining to equipment, safety regulations, and OHS practices.
• Perform other related duties, tasks and responsibilities as required from time to time.

REQUIRED QUALIFICATIONS / EDUCATION:

• Previous Shuttle Driving experience is an asset.
• Previous Radio Experience an asset.
• Class 4.
• Current Driver's Abstract - Clean Driving Record.

SKILLS & ABILITIES:

• Strong communication skills.
• Exceptional customer service skills.
• Physically able to handle 50 lbs lifting.
• Basic maintenance knowledge.
• Efficiency and time-management.
• Able to problem solve when unexpected citations arise.
• Detail-oriented in record keeping.

Please note: A current Criminal Records check will be required.

Job Title: Rental & Repair Assistant Supervisor 

Location: Whitewater Mountain Resort 

Department: Indoor Operations 

Reports to: Rental & Repair Supervisor 

Employment Status/Type: Seasonal Full-time, (November - May) 

Compensation: DOE 

___________________________________________________________________

JOB SYNOPSIS: 

Under the direction of the rentals and repair supervisor, the Rental and Repair Assistant Supervisor provides leadership, coaching, management, and direction for assigned team members within the Rental team.  The Rental and Repair Assistant Supervisor’s primary role is to support driving exceptional guest experience, build strong supplier relationships, and ensure service and financial targets are met. 

Key areas of responsibility include supporting the repair and rentals supervisor to analyze and understanding operational flows to streamline bottlenecks in process, equipment and machinery management, inventory controls, legal liability documentation, risk management, well-rounded product knowledge, design and store layout, managing expenses and inventory.  This will be accomplished by working closely amongst your team on the floor which will provide invaluable feedback and insights from our guests' experience. 

IMMEDIATE REPORTS: 

Rental & Repair Team 

SUMMARY OF RESPONSIBILITIES: 

• Champion a sustainable approach in daily operations, planning, and development including sourcing local and sustainable products when possible. 
• Help Promote Whitewater’s safety culture by reviewing and amending where necessary but not limited to:  Department Manuals, Communicable Disease Prevention Program (CDPP), Employee Handbook. 
• Work With Supervisor on department Key Performance Indicators (KPIs) to achieve organizational goals. 
• Embrace, promote and follow Whitewater’s mission statement and values. 
• Maintain current knowledge of legal standards pertaining to waivers, equipment, safety regulations, and OHS practices as it pertains to your department. 
• Help support supervisor be accountable for ensuring all operational standards are achieved. 
• Remain current and up to date with industry standards, new technologies and trends, and demonstrate product knowledge. 
• Ensure staff are knowledgeable in customer relations, product knowledge, and risk management to deliver outstanding customer service. 
• Work alongside Supervisor to performance management through training, mentoring, coaching and feedback to support the ongoing development of staff. 
• Assist in recruitment and department orientations to train new employees. 
• Monitor and maintain the quality and appearance of the Rental and Repair facilities. 
• Quickly and effectively solve guest inquiries and use best judgment to escalate unresolved issues. 
• Help Inspect equipment and loss prevention while maintaining inventory. 
• Acquire appropriate binding certifications and product knowledge from all manufacturers. 
• Balancing cash out and audit, Refunds, exchanges, special requests. 
• Perform other related duties, tasks and responsibilities as required from time to time. 
• Must be willing to travel to the mountain and work weekends and holidays as required. 

REQUIRED QUALIFICATIONS / EDUCATION: 

• A minimum of1-2 years' experience in Rentals and Repairs. Industry experience is an asset. 
• Supervisory experience is an asset. 
• Must have strong administrative capabilities including working knowledge of Microsoft Office suite applications (Word, Excel, PowerPoint), POS systems and records management. 
• Perform other related duties, tasks and responsibilities as required from time to time. 
• Sidas Bootfitter certification an asset. 

SKILLS & ABILITIES: 

• Strong analytical, organizational, and creative thinking skills. 
• Must have excellent leadership and people management skills to effectively motivate the team members and address performance concerns if necessary. 
• Must have superior time management and multitasking skills, with the proven ability to prioritize tasks and manage various deadlines. 
• Must have a proven track record of implementing and maintaining superior service standards. 
• Detail oriented. 
• Ability to build and maintain key relationships with brand partners, sales reps and guests. 
• Understanding of touring and backcountry equipment is an asset. 

Please note: A current Criminal Records check will be required as part of the hiring process.

Whitewater Ski Resort is seeking motivated Snowcat Operators and Loader Operators to join our Grooming Team for the winter season. New operators typically begin in loader roles, clearing snow from parking lots and around resort infrastructure. Snowcat Operators operate Prinoth Snowcats to groom ski runs and maintain resort terrain to the highest standards of safety and quality. Key responsibilities include maintaining safe access throughout the resort, grooming runs for optimal guest experience, and shaping lift ramps. These are night shift positions, so candidates must be available to work nights and weekends. As experience grows, operators may progress to winch cat operation and terrain feature construction.  

Minimum Qualifications: Applicants must hold a valid B.C. driver’s license, be physically fit, mechanically inclined, and able to ski or snowboard. A 4WD vehicle with good winter tires is required for travel to and from shifts. Previous heavy equipment experience is strongly recommended. 

Heavy Duty Mechanic – Work Where You Play!

We're hiring a skilled Heavy Duty Mechanic to join our mountain operations team.  If you're looking to trade long shifts or remote camps for a lifestyle-driven role, this is your chance. You'll work on a wide range of equipment — snowcats, snowmobiles, excavators and loaders- keeping our winter operations running smoothly. In return, we offer competitive wages, a season passes, mountain discounts, health benefits and the opportunity to ski or ride on your days off. This role combines serious mechanical work with an unbeatable alpine environment.

We’re looking for someone certified (Red Seal or equivalent preferred), experienced with diesel engines, hydraulics, and troubleshooting, and ready to work in cold but breathtaking, mountain conditions. You’ll be part of a close-knit team that values safety, reliability, and the outdoors. If you're ready to bring your skills to the slopes, apply now.

Job Title:        Heavy Duty Mechanic

Location:        Whitewater Mountain Resort

Department:   Outdoor Operations

Reports to:     Maintenance Manager

Employment Status/Type: Year-Round. Full Time

Compensation: Range ($36-40) DOE including a comprehensive perks and benefits package.

JOB SYNOPSIS:

Under the direction and supervision of the Maintenance Manager, the Heavy Duty Mechanic is responsible for the daily, weekly, and annual maintenance of all heavy and light duty equipment. This involves; snowcats, excavators, loaders, snowmobiles, ATVs, and UTVs. This role works closely with other shop personnel to ensure all equipment is maintained to the highest safety and performance standards, supporting the smooth and reliable operation of mountain activities.

The Heavy Duty Mechanic will be a champion of Occupational Health and Safety policies and procedures as well as promote a positive work environment. They will seek learning opportunities as well as work closely with apprentices to ensure proper training is taking place.

IMMEDIATE REPORTS:

Shop Hands
Apprentices

SUMMARY OF RESPONSIBILITIES:

• Perform all needed maintenance activities for all heavy-duty fleet equipment to a high professional standard. Performs the same duties on snowmobiles, ATVs, and UTVs.
• Schedule and implement daily, weekly and annual fleet maintenance.
• Overseeing and supervising large-scale maintenance work.
• Training and educating apprentices in conjunction with the Maintenance Manager.
• Ensure all Whitewater policies are adhered to as outlined in the current Employee handbook as well as all applicable WCB regulations.
• Ensure all equipment and vehicles are maintained to current manufacturers recommendations.
• Assign duties to departmental personnel.
• Assist with training operators in the use of snow cat and snow removal equipment.
• Operate equipment as required.
• Documentation and record keeping for asset maintenance and human resources.
• Assist in building and maintaining a robust preventative maintenance program.
• Monitoring and maintaining parts inventory.
• Ensure all work orders are submitted and submitted fully completed and accurate.
• Ensure operators fill out daily logs accurately.
• Assist in emergency situations.
• Ensure all safety procedures are being followed at all times.
• Keep a safe and organized work environment.
• Using a sustainable approach in daily operations, planning, and development.
• Work to achieve department Key Performance Indicators (KPIs) to assist in achieving organizational goals.
• Promote Whitewater’s safety culture by reviewing and amending where necessary but not limited to: Department manuals, CDPP
• Embrace and promote Whitewater’s mission statement and values.
• Other duties as assigned.

REQUIRED QUALIFICATIONS / EDUCATION:

• Grade 12 Diploma or equivalent required
• Journeyman Heavy Duty Mechanic – BC Trades Certification or Interprovincial Red Seal Trades Certification, or 3rd year apprenticeship required.
• Valid Driver’s License required with clean drivers abstract.
• Full Set of Comprehensive Tools required.
• Previous experience working in a shop required.
• Snow Cat mechanical experience is an asset.
• Experience working with automotive and agricultural equipment considered an asset.
• Good working knowledge of the current WCB regulations is an asset.

SKILLS & ABILITIES:

• Strong leadership, communication, management, administrative and personnel skills.
• Must be a team player and able to work well with others while maintaining a calm & positive attitude, sometimes during high stress.
• Good physical condition. Capable of performing manual labor, lifting up to 50 pounds, ability to lift heavy objects and frequently walking on uneven ground & comfortable.
• Ability to operate snow mobiles, heavy equipment, ATV’s and 4x4 trucks in a safe and responsible manner.
• Advanced skiing or snowboarding ability is an asset.
• Ability to work outside for extended periods in adverse weather conditions.
• Must be willing to travel to the mountain.
• Must be willing to work weekends and holidays, mainly during the winter months.
• Self-motivated, mature, dependable, timely and able to work well with others.
• Are proficient with Microsoft Office and other basic computer systems and applications.

Job Title: Day Auditor

Location: Whitewater Mountain Resort

Department: Finance

Reports to: Financial Controller

Employment Status/Type: Full Time, Seasonal

Compensation: DOE

JOB SYNOPSIS:

Under the direction and supervision of the Financial Controller, the Day Auditor is responsible for reconciling all end of day sales for the resort and summarizing them for the company’s financial records. You are responsible for ensuring all cash outs are balanced and that all appropriate vouchers, discounts and complimentary products are properly accounted for.

IMMEDIATE REPORTS:

None

SUMMARY OF RESPONSIBILITIES:

• Reconcile end of day sales, summarize & compile
• Ensure all cash outs are balanced
• Problem solving when overage / shortage
• Account for all discounts, complimentary products and vouchers, report any discrepancies
• Run daily sales reports
• Reconcile & manage main float, process change orders with the bank & drop off the main deposit at the bank.
• Drop off “downtown” box at the downtown office. 
• Ensure all resort point of sale have sufficient change throughout the day
• Maintain an inventory of mountain stationary and order supplies as needed
• Act as a Brand Ambassador of Whitewater Ski Resort.
• Champion a sustainable approach in daily operations, planning, and development.
• Promote Whitewater’s safety culture.
• Assist with department Key Performance Indicators (KPIs) to achieve organizational goals.
• Embrace, promote and follow Whitewater’s mission statement and values.
• Other duties as assigned.

REQUIRED QUALIFICATIONS / EDUCATION:

• 1 year cash handling experience required. 
• Excellent customer service
• Previous experience with retail environment or points of sale systems considered an asset.

SKILLS & ABILITIES:

• Strong communication and interpersonal skills.
• Excellent problem-solving abilities.
• Demonstrated ability to work effectively with a diverse team and adapt to changing situations.
• Excellent organization and time management skills.
• Ability to handle challenging situations with guests and staff.
• Must own a reliable 4wd vehicle

Please note: A current Criminal Records check will be required as part of the hiring process.

Job Title: Sous Chef  - Assistant Kitchen Supervisor

Location: Whitewater Mountain Resort  

Department: Indoor Operations 

Reports to: Head Chef 

Employment Status/Type: Seasonal, Full-time (Nov - April)

Compensation: $22 - $26.00 (alongside further perks)

____________________________________________________________________________ 

JOB SYNOPSIS: 

Under the direction and supervision of the Head Chef, the Sous Chef’s primary role is to ensure the smooth operation of the kitchen by assisting the Head Chef with menu planning, ordering and inventory, coordinating staff duties, food preparation and general administration duties, as well as providing leadership at the peer level.  As a leader in the ‘heart of the house’, you will be a key player in building and managing a world-class culinary team that delivers Whitewater’s truly legendary food to our guests.  

Key areas of responsibility include assisting with scheduling, food preparation, quality, consistency, cleanliness, and sanitation of work areas and equipment that meet and exceed established standards, act as team lead in the absence of the Chef and assist the team in ensuring kitchen procedures are carried out completely for each shift. 

SUMMARY OF RESPONSIBILITIES: 

• Work to achieve department Key Performance Indicators (KPIs) to assist in achieving organizational goals by communicating them and holding staff accountable to them.  
• Embrace, promote and follow Whitewater’s mission statement and values. 
• Champion a sustainable approach in daily operations. 
• Communicate daily with staff about mountain events, OH&S & Supervisor meeting topics, staff stoke and any other topics that need to be shared with staff. 
• Managing cost of goods and services by detailed ordering and inventory management.  
• Controlling waste to help hit KPI’s. 
• Ensure food is received, stored, handled, and prepared in a hygienic and Food Safe compliant manner. 
• Coordination of morning prep list completion and front line set up.  
• Ensuring customers receive friendly and efficient service. 
• Assist with menu planning, including specials, soups, salads, and catering events. 
• Constant monitoring of prepped food levels and supplies. 
• Preparing prep list according to anticipated volumes.  
• Completing freezer pull list according to anticipated volumes.  
• Ensuring that temperature and sanitizer logs are completed daily. 
• Ensuring Whitewater Food Safe Policy is followed by all kitchen staff. 
• Keep a clean, organized and safe working area at all times. 
• Implement all risk management procedures as per Whitewater Ski Resort. 
• Promote Whitewater’s safety culture by reviewing and amending where necessary but not limited to:  Department Manuals, CDPP, Employee Handbook. 
• Maintain current knowledge of legal standards pertaining to equipment, safety regulations, and OHS practices. 
• Perform other related duties, tasks and responsibilities as required from time to time. 

REQUIRED QUALIFICATIONS / EDUCATION: 

• 1-2 years previous experience in a food preparation role in a professional dining establishment. 
• Previous experience leading a line and ensuring food and presentation standards are maintained. 
• Culinary training, education or diploma is an asset. 
• Food Safe or other food handling certification is an asset. 

SKILLS & ABILITIES: 

• Superior communication skills including the ability to retain, coach, mentor and develop staff. 
• Ability to multitask in a fast-paced environment. 
• Demonstrated passion for high-quality culinary practices. 
• Leadership and supervisor experience an asset. 
• Mature and reliable. 
• Must be self-motivated and be able to motivate a team. 
• Strong organizational and time management skills with the ability to multi-task and coordinate multiple functions and activities.  
• Possesses knowledge and understanding of employment standards. 
• Ability to effectively use business software including Microsoft office suite, Google apps, or familiar with catering software systems an asset. 
• Must be able to lift 50 pounds. 

We are seeking a self-motivated baker extraordinaire that is responsible for baking and creating mouth watering snacks (the cinnamon buns could really be classified as a meal).  The Baker will execute and improve recipes, keep a clean and tidy work environment, respect all food safe practices and will assist with the ordering of all baking ingredients. Focusing on the origins of the successful Whitewater Cooks series, and utilizing locally produced products as much as possible,  it’s unlike any other resort kitchen in the world! Click HERE for more details on the Whitewater dining experience that you will be helping create.   

Please note:   This position starts at 5:00 am therefore applicants must have a safe and reliable 4WD vehicle and be comfortable in extreme winter driving conditions.

Job Title: Baker 

Location: Whitewater Mountain Resort  

Department: Indoor Operations 

Reports to: Head Chef, Sous Chef 

Employment Status/Type: Seasonal, Part-Time/Full-time 

Compensation: $18.80 (DOE)  (alongside further perks)

__________________________________________________________________________ 

JOB SYNOPSIS: 

Assisting in the daily operation of the cafeteria. Your primary goal is to provide quality baking and food service in order to help ensure that our guests have an enjoyable and memorable experience in our café or bar. 

SUMMARY OF RESPONSIBILITIES: 

• Opening procedures of the cafeteria.  
• Daily baking according to predicted volumes and prep cooking when needed.  
• Recipe suggestions and ideas.  
• Food safe practice. 
• Provide good guest relations.  
• Implementation of all risk management procedures. 
• Following Whitewater Ski resorts employee and resort policies. 
• Promote Whitewater’s safety culture by reviewing and amending where necessary but not limited to:  Department Manuals, CDPP, Employee Handbook. 
• Maintain current knowledge of legal standards pertaining to equipment, safety regulations, and OHS practices. 
• Perform other related duties as assigned, tasks and responsibilities as required from time to time. 

REQUIRED QUALIFICATIONS / EDUCATION: 

• Mature, reliable, and presentable.  
• 1-2 years work experience as a baker. 
• Baker’s papers or courses an asset. 
• Food Safe. 
• Reliable transportation, 4x4 recommended. 

SKILLS & ABILITIES: 

• Reliable and presentable. 
• Ability to work in a fast-paced environment. 
• Ability to self-motivate and work alone. 

Bring your leadershiop skills to the table!!!  This position is for you if you want to work in a supportive, energetic, and cohesive team environment. Focusing on the origins of the successful Whitewater Cooks series, and utilizing locally produced products as much as possible, it’s unlike any other resort kitchen in the world! Click HERE for more details on the Whitewater dining experience that you will be helping create.

Job Title: Line Supervisor  

Location: Whitewater Mountain Resort  

Department: Indoor Operations 

Reports to: Head Chef, Sous Chef 

Employment Status/Type: Seasonal, Full-Time 

Compensation: $19.00 (DOE)  (alongside further perks)

__________________________________________________

JOB SYNOPSIS: 

As the Line Supervisor and under the direction of the head chef and sous chef you are responsible for the daily operation and the enhancement of the quality of our Guests experience in the cafeteria.  

SUMMARY OF RESPONSIBILITIES: 

• Supervision of kitchen staff. 
• Friendly and efficient service. 
• Food preparation, consistency and quality. 
• Coordination of morning prep list completion and front line set up. 
• Help communicate the organizations goals and policies with the team.  
• Ensuring customers receive friendly and efficient service. 
• Constant monitoring of prepped food levels and supplies. 
• Preparing prep list according to anticipated volumes. 
• Completing freezer pull list according to anticipated volumes. 
• Ensuring that temperature and sanitizer logs are completed daily. 
• Ensuring Whitewater Food Safe Policy is followed by all kitchen staff. 
• Ensuring that temperature and sanitizer logs are completed daily. 
• Implementation of all risk management procedures as per Whitewater Ski Resort. 
• Keep a clean, organized and safe working area at all times. 
• Promote Whitewater’s safety culture by reviewing and amending where necessary but not limited to:  Department Manuals, CDPP, Employee Handbook. 
• Maintain current knowledge of legal standards pertaining to equipment, safety regulations, and OHS practices. 
• Perform other related duties, tasks and responsibilities as required from time to time. 

REQUIRED QUALIFICATIONS / EDUCATION: 

• 1-2 years previous experience in a food preparation role in a professional dining establishment. 
• Previous experience leading a line and ensuring food and presentation standards are maintained. 
• Food Safe or other food handling certification is an asset. 

SKILLS & ABILITIES: 

• Mature, reliable and presentable. 
• People management experience an asset. 

Whitewater’s food is truly legendary and it all begins in our kitchen. As a Line Cook, you’ll be part of the world-class culinary team with the primary goal of providing exceptional food and service. Completing the daily prep list for our famous Glory Bowl, or one of our many unbelievable burgers is only the beginning. This position is for you if you want to work in a supportive, energetic, and cohesive team environment. Focusing on the origins of the successful Whitewater Cooks series, and utilizing locally produced products as much as possible, it’s unlike any other resort kitchen in the world! Click HERE for more details on the Whitewater dining experience that you will be helping create.

Job Title: Line & Prep Cook 

Location: Whitewater Mountain Resort  

Department: Indoor Operations 

Reports to: Head Chef, Sous Chef 

Employment Status/Type: Seasonal, Part-time/Full-Ttime 

Compensation: $17.85 (DOE)  (alongside further perks)

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JOB SYNOPSIS: 

Assisting in the daily operation of the cafeteria. Your primary goal is to provide quality food and service in order to ensure that our guests have an enjoyable and memorable experience in our cafeteria. 

SUMMARY OF RESPONSIBILITIES: 

• Maintaining overall continuous food safe practice and instruction.  
• Opening and closing procedures for cafeteria and equipment cleaning.  
• Sufficient completion of daily prep list & line set up.  
• Friendly and efficient service while working on line serving public.  
• Implementation of all risk management procedures as per Whitewater Ski Resort.  
• Following Whitewater Ski resorts employee and resort policies. 
• Keep a clean, organized and safe working area at all times.  
• Promote Whitewater’s safety culture by reviewing and amending where necessary but not limited to:  Department Manuals, CDPP, Employee Handbook 
• Maintain current knowledge of legal standards pertaining to equipment, safety regulations, and OHS practices. 
• Perform other related duties, tasks and responsibilities as required from time to time. 

REQUIRED QUALIFICATIONS / EDUCATION: 

• Mature, reliable, and presentable  
• 1-2 years experience in a restaurant or cafeteria 
• Food Safe Level 1 

SKILLS & ABILITIES: 

• Reliable and presentable 
• Ability to work in a fast-paced environment 

Gain experience in a world-class kitchen while working under the direction of the Head Chef to maintain the highest quality of cleanliness in all food service areas and service equipment. You are a key member of the culinary team as your talents will ensure our guests consistently receive impeccable meals without delay, while assisting the resort's sustainability initiatives by ensuring limited use of disposable serving products.  Responsible for ensuring dishes and kitchen wares get washed and sanitized in a timely fashion, and in good working condition, reporting any deficiencies. This position is perfect for those looking to grow or for those who just want to clean dishes and crush pow laps on their days off. 

Minimum Qualifications: Must be an organized and efficient worker who has experience working in a fast-paced environment. Previous experience is considered an asset.

Job Title: Dishwasher 

Location: Whitewater Mountain Resort  

Department: Indoor Operations 

Reports to: Head Chef, Sous Chef 

Employment Status/Type: Seasonal, Part-Time/Full-Time 

Compensation: $17.85 (alongside further employee perks)

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JOB SYNOPSIS: 

To ensure the dish pit area is efficiently running. Cleanliness is of the utmost importance, you must maintain proper cleaning of dishes, drying and putting away in the designated areas. Checking that the dishwasher is clean, topped up on chemicals and running smoothly. Also assisting in food preparation when needed, adhering to all food safety standards. 

SUMMARY OF RESPONSIBILITIES: 

• Recycling 
• Sort recycling pails 
• Organize and neatly stack flats in recycling room 
• Rinse out recycling pails 
• Break down cardboard and stack in recycling room 
• Dishwashing 
• Restocking as per Head Chef, Sous Chef, Bartender requests, 
• Assisting in food preparation when needed. 
• Food safe practice.  
• Provide good guest relations.  
• Implementation of all risk management procedures as per Whitewater.  
• Following Whitewater Ski Resorts employee and resort policies and procedures. 
• Promote Whitewater’s safety culture by reviewing and amending where necessary but not limited to:  Department Manuals, CDPP, Employee Handbook 
• Maintain current knowledge of legal standards pertaining to equipment, safety regulations, and OHS practices. 
• Perform other related duties, tasks and responsibilities as required from time to time. 

REQUIRED QUALIFICATIONS / EDUCATION: 

• Mature, reliable, and presentable. 
• Prior dishwasher or kitchen work an asset. 

SKILLS & ABILITIES: 

• Friendly, Reliable and presentable. 
• Ability to work in a fast-paced environment. 
• Ability to self-motivate and work alone. 

Job Title: Front of House Assistant Supervisor 

Location: Whitewater Mountain Resort 

Department: Indoor Operations 

Reports to: Front of House Supervisor/Indoor Operations Manager 

Employment Status/Type: Seasonal, Full-time 

Compensation: $19.50 (DOE) (alongside further perks).

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JOB SYNOPSIS: 

Under the guidance and supervision of the Front of House Supervisor & Indoor Operations Manager, you will assist the Food and Beverage team in providing an exceptional culinary resort experience for our guests. The Front Of House Assistant Supervisor’s primary role is supporting the Front of House Supervisor and Food & Beverage team, being a champion in sustainability initiatives, and ensuring smooth food service. 

Key areas of responsibility include assisting in department recruiting, scheduling front of house staff, coaching and mentoring staff, overseeing food service, and managing inventory of all relevant products and supplies.   You will act as a team lead in the absence of the Front of House Supervisor and assist the team in ensuring high quality customer service. 

SUMMARY OF RESPONSIBILITIES: 

• Champion a sustainable approach in daily operations. 
• Embrace, promote and follow Whitewater’s mission statement and values. 
• Participate in hiring and training staff for the Front Of House team. 
• Assist in ordering and maintaining inventory for all front of house products and supplies. 
• Resolve customer complaints as well as any internal conflicts between staff on FOH supervisor’s days off. 
• Assist in food service, including acting as an expeditor, when necessary, to ensure the timely movement of completed food orders from the kitchen to the customer. 
• Ensure opening and closing duties are well done each day in a high-quality manner. 
• Ensure communication between the Front of House & Back of House is positive and professional. 
• Support the Bar team in ensuring a top-level service is experienced by all guests in the lodge. 
• Ensure health and safety regulations are practiced by all staff members. 
• Ensure all areas of the lodge are tidy & well organized, including performing daily washroom checks. 
• Provide a positive, memorable and outstanding guest experience. 
• Perform other related duties, tasks and responsibilities as required from time to time. 
• Promote Whitewater’s safety culture by supporting the Front of House Supervisor in reviewing and amending where necessary but not limited to:  Department Manuals, CDPP, Employee Handbook. 
• Work with the Front of House Supervisor to achieve department Key Performance Indicators (KPIs) to assist in achieving organizational goals. 

REQUIRED QUALIFICATIONS / EDUCATION: 

• Tourism or Business Certification an asset.  
• Food & Beverage Serving it Right. 
• Food safe Level 1. 
• Point of Service Experience an asset. 

SKILLS & ABILITIES: 

• Previous leadership experience, preferably in food & beverage sector. 
• Excellent team player. 
• Strong organization and administrative skills. 
• Familiarity with the food & beverage industry. 
• Excellent customer service & communication skills. 
• Must be of legal age as you may be supporting Coal Oil Johnny’s pub. 
• Computer and cash handling experience. 
• Must be willing to travel to the mountain as well as work weekends and holidays as required. 

Please note: A current Criminal Records check will be required as part of the hiring process.

Job Title: Front Of House Team Member 

Location: Whitewater Mountain Resort 

Department: Indoor – Front Of House 

Reports to: Front of House Supervisor/Assistant 

Employment Status/Type: Seasonal- Part Time/Full Time November To April (Weather Dependent) 

Compensation: $17.85  (alongside further perks)

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JOB SYNOPSIS: 

As a FOH Team Member you are responsible for enhancing the experience of our guests’ day at Whitewater. You are responsible for understanding the full menu, processing food and beverage transactions, assisting guests through the cafeteria line up, receiving cash, staff charges, balancing the day’s sales, restocking grab & go items, baked goods, coffee & hot chocolate station, bussing tables and ensuring the lodge is kept clean and tidy for guests. This roll will have you working between the main cafe & snack bar  

Your personal interaction with our guests will foster a friendly, knowledgeable relationship which they will look forward to renewing each time they visit Whitewater. 

SUMMARY OF RESPONSIBILITIES: 

• Make sure all cups, condiments, baking, confectionery, and beverages are available to customers upon cafeteria opening at 8:15am. 
• Adequately and actively maintain and stock throughout your shift the following: cups, condiments, beverages, confectionery, cafeteria trays. 
• Expedite food from kitchen to guests as required. 
• Cleaning of the cafeteria tables and seating areas including sweeps of messes made throughout the day.  
• Observe and monitor the main food service area.  Report any liquor violations to your supervisor. 
• Monitoring bus bins, garbage and recycling. 
• Accurate cash handling throughout the day and closing out the sales point at the end of your shift. 
• Alert of any possible thefts or damage to Whitewater or guest’s property and report any such incidences by notifying your supervisor. 
• Do hourly bathroom checks to ensure supplies are filled and any major clean ups are reported to the supervisor. 
• Champion a sustainable approach in daily operations, planning, and development. 
• Promote Whitewater’s safety culture by reviewing and amending where necessary but not limited to: Department Manuals, Employee Handbook. 
• Work to achieve department Key Performance Indicators (KPIs) to assist in achieving organizational goals. 
• Embrace, promote and follow Whitewater’s mission statement and values 
• Maintain current knowledge of legal standards pertaining to waivers, equipment, safety regulations, and OHS practices. 
• Perform other related duties, tasks and responsibilities as required from time to time. 

REQUIRED QUALIFICATIONS / EDUCATION: 

• Guest service, computer and cash handling experience are preferred. 
• Experience, Food Safe 1 and Serving It Right is considered an asset.   

SKILLS & ABILITIES: 

• Must be organized and self-motivated.   
• Ability to work in fast paced environment 
• Exceptional Guest Service skills 
• Ability to handle difficult customer interactions 

Please note: A current Criminal Records check will be required as part of the hiring process.

Eggs, bacon, hashbrowns… sound delicious, doesn’t it? Whitewater breakfasts power some of the world’s best skiers, snowboarders, patrollers, and even the odd groomer shredder. Food and snow are what we’re known for and being part of our kitchen team is something you’ll be proud of. Come work with some of the best in the business as a ‘breakfast cook”.  Responsibilities include being able to crack an egg and cook it in a variety of styles while also working in a fast-paced, team-based environment. This position also helps the cafe service to lunch service once breakfast is over. Focusing on the origins of the successful Whitewater Cooks series, and utilizing locally produced products as much as possible, it’s unlike any other resort kitchen in the world! Click HERE for more details on the Whitewater dining experience that you will be helping create.

Minimum Qualifications: 2 years previous line cook experience including breakfast experience and Food Safe Level 1.

Bring your creativity and sandwich knowledge to this roll (pun intended!). From preparing daily gourmet grab-and-go sandwiches to whipping up delicious sandwich creations, we’re looking for one-of-a-kind sandwich masters. Applicants should be organized, efficient, and know what delicious food is. You’ll be working in a fast-paced, enjoyable, environment where your creations will be enjoyed by many. Focusing on the origins of the successful Whitewater Cooks series, and utilizing locally produced products as much as possible,  it’s unlike any other resort kitchen in the world! Click HERE for more details on the Whitewater dining experience that you will be helping create.

Job Title: Janitor 

Location: Whitewater Mountain Resort 

Department: Indoor – Front Of House 

Reports to: Front of House Supervisor/Assistant 

Employment Status/Type: Seasonal- Part Time/Full Time November To April (Weather Dependent) 

Compensation: $20.00 (DOE) alongside further employee perks.

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JOB SYNOPSIS: 

As a janitor you play a crucial role in maintaining a clean & safe environment for guests and staff. Your day starts once facilities shut down for the day and continues after guests and other staff have left the hill. Your work ensures that the facilities are clean and ready to go for guests the next morning.  This shift is weekend Shift, Part-time (Friday and Saturday) and picking up shifts as operationally required.

This role has you working past regular staffing hours, so having your own 4X4 vehicle will be necessary.   

SUMMARY OF RESPONSIBILITIES: 

• Cleaning of the entire day lodge nightly and ensure other buildings and lodges are cleaned based on the weekly schedule. Other areas include Skier Services, IGS building, Hummingbird lodge, Mountain Ops, and Glory Lodge.  
• Follow checklist of nightly tasks that includes vacuuming, sweeping, garbage & recycling, washing floors, cleaning washrooms, spot cleaning windows, re-stocking Kleenex dispensers/toilet paper/paper-towel/hand sanitizer stations, washing tables, etc.  
• Ensuring to complete tasks as safe as possible while guests or other staff are in the lodge. Ie not putting up tables till all guests have left the facilities or blocking off the area to ensure guests stay away from any unsafe conditions.  
• Implementation of all risk management procedures as per Whitewater Ski Resort.  
• Safe and complete lock-up of lodges, set alarm if building has one.  
• Radio check with night groomers. 
• Champion a sustainable approach in daily operations, planning, and development. 
• Promote Whitewater’s safety culture by reviewing and amending where necessary but not limited to: Department Manuals, Employee Handbook. 
• Work to achieve department Key Performance Indicators (KPIs) to assist in achieving organizational goals. 
• Embrace, promote and follow Whitewater’s mission statement and values. 
• Perform other related duties, tasks and responsibilities as required from time to time. 

REQUIRED QUALIFICATIONS / EDUCATION: 

• Mature, reliable, and dependable. 
• 1-2 years’ experience. 
• Reliable vehicle, preferably 4x4. 
• Ability to work evening shifts, until 10-11pm. 

SKILLS & ABILITIES: 

• Must be organized and self-motivated.   
• Must be able to work alone and independently. 
• Ability to lift up to 50lbs. 

Please note: A criminal records check will be apart of the hiring process.

Job Title:   Snow School Professional

Location:   Whitewater Mountain Resort

Department: Indoor Operations

Reports to: Snow School Director/Assistant

Employment Status/Type: Seasonal, Full- time/Part-Time (December thru April- Weather Dependent)

Compensation: $18-$23 (alongside further perks)

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JOB SYNOPSIS:

As a Snow School Professional, you are responsible for the enhancement of the quality of our guests’ skiing day. You are responsible for teaching skiing, snowboarding, and/or telemark skiing lessons in a professional, thorough manner while performing other duties to ensure our guests have a safe and enjoyable visit. Your personal interaction with our guests will foster a friendly relationship, which they will look forward to renewing each time they return to Whitewater.

SUMMARY OF RESPONSIBILITIES:

• Instructing lessons to the standards taught by the CSIA/CASI/CANSI and the Whitewater Snow School Director/Trainers
• Assisting with organization of group guests
• Become familiar with all Snow School programs, pricing and dates/times
• Promoting Snow School products and staff while around the resort
• Maintaining a professional image, as stated in the Whitewater employee handbook, while on duty
• Maintaining a positive attitude while teaching guests or interacting with other staff
• Ensure lessons are taught with safety as the main priority
• Completing all class cards and report cards when assigned
• When not teaching lessons, assisting with other departments, including but not limited to rental tech, OGS scanning/car parking, shoveling, special events help, guest services help
• Champion a sustainable approach in daily operations, planning, and development.
• Promote Whitewater’s safety culture
• Work to achieve department Key Performance Indicators (KPIs) to assist in achieving organizational goals
• Embrace, promote and follow Whitewater’s mission statement and values
• Maintain current knowledge of legal standards pertaining to waivers, equipment, safety regulations, and OHS practices.
• Perform other related duties, tasks and responsibilities as required from time to time

REQUIRED QUALIFICATIONS / EDUCATION:

• CSIA or CASI level 1 certification as a minimum (or equivalent), with dues paid in full.
• Experience working with children preferred.
• Experience in guest service-related positions preferred.
• Strong communication skills, both verbal and written.

Please note: A criminal record check will be part of the hiring process.

Please note: Snow School Professionals are asked to choose a second Department to work within as you may be asked to peform other related duties as operationally needed.

Whitewater does not offer staff accommodation at the resortThe resort is located about a 20-minute drive outside the incredible city of Nelson, so most employees live there. We offer a daily shuttle that is free to employees which stops at three different locations in town. We also have a staff Facebook page where our team can connect with one another and find suitable accommodations together. If you're currently looking for housing, check out some of the online resources below to help you in your search.

• Nelson BC Short Term & Vacation Rentals | Facebook

• Nelson, BC, Canada - Homes and Rooms for Rent | Facebook

• Apartments, Condos & Houses For Rent in Nelson | Free Local Classifieds - Kijiji

• Happipad

• Rentals.ca Nelson Apartments, Condos and Houses For Rent

• I Love Nelson Rentals

• Rentals | Pennywise

• Nelson BC Rents | Facebook

In order to work at Whitewater, you must be a Canadian citizen or have a valid Canadian Visa and Work Permit. All foreign workers must show their Visa, Work Permit, Canadian Social Insurance Number and/or proof that they have applied for the Social Insurance Number. Please note that Whitewater Ski Resort does not give out letters of offer for foreign workers. All international staff must have travel insurance, and medical coverage is highly recommended. For further information please contact the Canadian Embassy, High Commission, or Consulate in your host country.

Whitewater receives a high volume of applications and unfortunately, because of that, we are unable to let all applicants know about the status of their application. Please note that only successful applicants will be contacted.

Occupational First Aid Level III or 80 hour Advanced First Aid, current CPR, advanced skiing ability & CAA Avalanche Operations Level I.

YES, if you are a successful applicant, Whitewater will refund your Season Pass according to our policy and the number of days you work.

Yes, this is strongly encouraged. We receive a significant number of applications for Volly Patrol and start hiring after the Early Bird Season Pass deadline. If you successfully get through the interview process you will receive a pass at 50%. Once you have completed your required volunteer shifts, the remaining amount will be refunded. This is a huge commitment and a huge help to the Pro Patrol. Plus, a great way to gain experience for next season!

Whitewater has two 14 seat staff shuttles which run twice every morning (before the public shuttle bus). Scheduled employees are able to utilize this service at a discounted rate. As seats are limited, we also encourage you to carpool with your fellow coworkers.

Our winter season operates from early December to early April and our summer season operates from late June to late September.